President theme demo site insists on providing customers with more fashionable, cutting-edge and exquisite templates and plugins. At the same time, centered on customer needs, to provide customers with perfectWebsiteServices and solutions that make a real difference to our customers.

1、Assist with installation and configuration

After the template is purchased, the user needs to prepare a host/server to be used for installing the template, providing a server/pagoda/FTP MYSQL domain namePlease contact our after-sales personnel in time for a one-time installation service. If you have any questions, please contact us in time, and the after-sales personnel will assist you in installing and configuring the product to achieve the best condition.

2、Customer service online

Customers can contact the after-sales personnel at any time when encountering problems related to templates, plug-ins, use, etc. We will provide customers with the most attentive after-sales service within the scope of use.

3. Non-service scope

After the customer receives the goods, if there are the following operations or problems, it will not be in the service scope of the after-sales service of the template of the show site:

(1) The client has carried out a secondary design of the template, changing the original style, layout and functionality of the template;

(2) Customers due to improper operation, mistakenly delete the template or misuse of the template, resulting in data loss, we will not provide data recovery work, only to provide the template initialization service guide;

(3) Program failures, template failures, database errors or loss due to hacker attacks and system failures;

(4) If the customer copies, transfers or resells the templates and the plug-ins and source codes accompanying the templates to a third party for use, we have the right to refuse to provide services to the third party and suspend the after-sales services to the original user.